Helpdesk by LabiDesk - All-in-one helpdesk to assist, engage & sell to leads | Product Hunt
Features
📥

Shared Inbox/Ticketing System

Team inbox for emails & support tickets

📇

Signatures

Professional signatures for email correspondence

⚙️

Automation Rules

Manage & assign tickets automatically

📨

Mailboxes

Add your mailboxes or create one with LabiDesk

👩‍💼

Mini CRM (Contacts)

All your leads and customers data in one place

📤

Auto - Responders

Manage automatic replies to tickets

📄

Macros / Canned Responses

Reply instantly & in the same style

⭐

Service Level Agreements (SLA)

Set standards of performance for your team

🤖

Omnichannel Support / Communication

Collect user feedback and reactions

💼

Departments

Tag, assign, escalate tickets among the team

💯

Customer Satisfaction Survey (Soon)

SCAT Scores for every ticket, message or chat!

📘

Knowledge Base

Build knowledge base & help center with LabiDesk

💬

LiveChat

Add chat support with LabiChat

🤝

Community Forum

Create community of your product backers (supporters)

📈

Reports & Analytics

Tickets solved, average time response and more..

Pricing Log In
Free trial

LabiDesk your HelpDesk for Customer Service

Shared Inbox, Help Center Portal, Live Chat, Knowledge Base

Start your 14-day free trial

Set-up in 10 minutes
No credit card required

Overal rating 4.9

🌱

Starter

$128 79 per month

Save $49

128 month

  • 5 Agents
  • 1 Projects (Domains)
  • 25000 Tracked Users

Shared Inbox (Ticketing system)

  • 3 Mailboxes
  • Shared Inbox
  • Live Chat
  • Mini CRM

Help Center Portal

  • Knowledge Base
  • Help Widget
  • Help Articles & Guides
  • Support Contact Form

Engagement & Feedback Collection

  • Update Announcements
Subscribe to Starter
🚀

Growth

$288 189 per month

Save $99

288 month

  • 20 Agents
  • 1 Projects (Domains)
  • 500000 Tracked Users

Shared Inbox (Ticketing system)

  • 20 Mailboxes
  • Shared Inbox
  • Live Chat
  • Omnichannel Shared Inbox
    - Facebook Messenger
    - Whatsapp
    - Twitter
    - Instagram
    - SMS
  • SLA, Automation Rules, Auto Responders
  • Macros, Departments, Signatures
  • Mini CRM
  • eCommerce Friendly
    - Shopify
    - Magento
    - BigCommerce
  • User Segmentation

Help Center Portal

  • Customizable Help Center Site
  • Custom Domain
  • Knowledge Base
  • Help Widget
  • Help Articles & Guides
  • Support Contact Form

Engagement & Feedback Collection

  • Update Announcements
  • User Feedback
  • Boosted Announcements
  • Public Roadmap

Additional

  • Reports (Analytics)
  • Remove LabiKnow Branding
  • Zapier, Integrately
  • Custom Integrations
Subscribe to Growth
🏢

Enterprise

$988 589 per month

Save $399

988 month

  • Unlimited Agents
  • 1 Projects (Domains)
  • Unlimited Tracked Users

Shared Inbox (Ticketing system)

  • Unlimited Mailboxes
  • Shared Inbox
  • Live Chat
  • Omnichannel Shared Inbox
    - Facebook Messenger
    - Whatsapp
    - Twitter
    - Instagram
    - SMS
  • SLA, Automation Rules, Auto Responders
  • Macros, Departments, Signatures
  • Mini CRM
  • eCommerce Friendly
    - Shopify
    - Magento
    - BigCommerce
  • User Segmentation

Help Center Portal

  • Customizable Help Center Site
  • Сustom CSS / Design
  • Custom Domain
  • Free SSL
  • Knowledge Base
  • Help Widget
  • Help Articles & Guides
  • Support Contact Form

Engagement & Feedback Collection

  • Update Announcements
  • User Feedback
  • Boosted Announcements
  • Public Roadmap

Additional

  • Reports (Analytics)
  • Remove LabiKnow Branding
  • Zapier, Integrately
  • Custom Integrations
Subscribe to Enterprise
Customer service is no longer a challenge for our team!

It's a great fit for our ecommerce store! We are able to assist our customers in the most efficient way and we never miss on a single client again!
MC
Maggy
Its a beautiful Zendesk alternative!

Great job guys! I’m your customer now!
RD
Ron
Labidesk is like a better version of Zendesk! I was a devoted Zendesk customer for years until I tried Labidesk.
ME
Mick
I I just love the dedication to details in this helpdesk app!

Everything works as i would expect but way cooler in many ways! It’s a great support app!
ST
Steward

Check out what
customers say
about us

LabiDesk is top rated customer service software to assist, engage and sell.

Join LabiDesk now to build the best customer service experience!

Create HelpDesk for my Team Now

125 companies started Free Trial last month

Special offer

Buy LabiDesk & get LabiBlog for FREE!

$98
one time $2352/year
  • 2 Products
  • 1 Price
  • LifeTime Access
Get this Deal Now

*Once you purchased LabiDesk, email at hey@labidesk.com to claim your bonus LabiBlog account.